Redwood Global operate a technical support service centre and national support network under the ‘Rapid Assist’ brand to ensure our customers receive the very best service levels.
When you make a call to Redwood Global with a technical query or to book a service you can be assured that you will be dealt with efficiently and professionally and will receive trustworthy, reliable service. One of the beauties of dealing with Redwood is that you deal direct with the manufacturer of Forst. We don’t distribute through an official dealer network, we sell direct to you as the end user to ensure not only do you get the best levels of service but also the best deals.
Our head office based in Andover, Hampshire is the hub from which our technical support team operate. If we can’t solve your query over the phone we will organise for an engineer from our Rapid Assist network to attend site to get you back in the running.
The Rapid Assist network is a national organisation of over 50 agents spread across the UK.